Small businesses and sole proprietor businesses often cannot handle the communication end of their businesses without telephone answering services. An answering service can answer the phone for busy professionals when they are out on a job and no one is back at the office operating the phone.

Often businesses that offer services such as installing window treatments or house cleaning are small outfits that do not have regular offices. Someone who cleans houses might have no office but might work out of his or her home. These businesses might miss new or returning business if they are unable to answer their phone or if to answer their phone interrupts their productivity.

A telephone answering service will more than pay for itself in commerce that a business does not lose due to the limited accessibility that an answering machine imposes.

When customers reach answering machines, they are reluctant to leave their personal information or place orders on a machine, and small businesses cannot afford to miss calls. Instead, they should use a good telephone answering service. There is no substitute for a live voice on the phone line when a customer calls.

Live voices on the telephone provide customers with the surety that the party that they are trying to reach will get their message. Live answering services also can answer questions that customers have about the availability of professionals to whom they would like to speak.

OfficeHQ.com.au is more than a telephone answering service, in that its friendly, professional operators can act as regular receptionists to businesses by immediately forwarding calls to the businesses. They also offer secretarial and virtual office services.

OfficeHQ offers live operator capabilities -- all your calls are answered in your company name by our friendly receptionists and transferred to you wherever you are. For more information on a telephone answering service, visit http://www.officehq.com.au or call 02 8231 6600 (Sydney).

Source: www.articlebiz.com